Disclaimer and Policy on Garments
Years of service add-ons, name changes, title additions/changes
We do offer the service to make edits/updates to your existing personalization. Please note that while we attempt to match the font type, color and alignment, it will not be on-target as if it was done in the exact location alignment as the original. Typically it is fairly close. Executive Toys highly suggests to wait until your years of service and position are done in each category and add them all at one time for the best results.
If you are taking off names, titles and years and replacing them with updates please be aware that we take extra caution when shaving off the personalization from your item but we cannot be responsible for damages or holes to the item. There is a 50/50 chance that taking personalization off and replacing it there will be pinholes or shadow of the previous name. Sometimes it will show and sometime it will not be noticed that the information was changed. This highly depends on the garment material and size of the original name. We will attempt to put the new information where the previous personalization was but are unable to guarantee it will be exact.
We will make every attempt to make your updated personalization as close to the original as possible.
Please examine these notes before deciding to make changes to your existing item. Purchaser takes acknowledgement of this disclaimer when agreeing for work to be done.
Garments that have embroidered logos.
Recommendation is dry clean no starch. Please give instructions to dry cleaner to take extra care for dark colored items to avoid fading. If you decide to wash your item, only use a mild detergent such as woolite in the delicate wash cycle. Hang dry, do not put in dryer for a full cycle. When garment is dry from hanging you can put in dryer for 5 minutes on LOW setting to get out wrinkles. You can also iron on a LOW setting, (no steam) putting a thin material between the garment and the iron. DO NOT iron directly on the item and avoid touching the embroidery. This will help extend the life of your embroidered item. Executive Toys will not be responsible for thread on logos that have been unproperly cared for. You have one year from purchase to notify our office of any logo issues.